Effective Date: 10-04-25

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Kele Realcorp (“we,” “our,” or “us”), a company registered and operating in India, is committed to protecting the privacy of every individual who interacts with our website, services, or representatives. This Privacy Policy explains how we collect, use, share, and protect your personal information. It also outlines your rights under Indian law, particularly as governed by the Digital Personal Data Protection Act, 2023 (DPDP Act). By using our website or providing your information, you consent to the collection and processing of your data in accordance with this policy.

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This policy applies to all individuals whose data is collected or processed by us, including clients, website visitors, partners, and any other individuals engaging with Kele Realcorp in any capacity. As a Data Fiduciary under the DPDP Act, we are responsible for determining how and why personal data is collected and processed, and we take this responsibility seriously.

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We collect personal information directly from you when you submit details through our website, contact us by phone or email, engage in property transactions, or interact with us during events or site visits. This information may include your full name, residential or business address, phone number, email address, property preferences, and any other documents that may be legally necessary. We may also collect communication records and feedback you share with us. In addition, we gather non-personal information such as your IP address, browser type, operating system, device information, and usage behavior on our website, including pages visited and time spent.

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We process your personal data only for lawful purposes. This may include providing our services, responding to your queries, helping you with site visits or transactions, sending you information about real estate projects and offers, managing our customer relationships, and fulfilling contractual or legal obligations. We also use your data to improve our services, analyze user preferences, conduct surveys, and ensure compliance with applicable regulations. Where required, we will obtain your clear and informed consent prior to collecting or using your data for specific purposes. You have the right to withdraw this consent at any time.

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We may share your personal information with trusted third-party service providers who support our business operations. These may include digital marketing agencies, customer relationship platforms, IT service providers, web hosting vendors, or legal and accounting professionals. All such parties are contractually bound to protect your information and use it solely for the services they perform on our behalf. In addition, your personal data may be shared within the Kele Group of Companies, including its affiliates and sister concerns, to offer you integrated services, coordinated support, or relevant information about other real estate or related offerings. We may also disclose your information to government authorities or regulators if required to do so by law or pursuant to a legal process. In the event of a business merger, acquisition, or restructuring, your information may be shared with the successor organization, subject to the same level of data protection.

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Our website uses cookies and other tracking technologies to enhance your browsing experience. These small data files help us understand how users interact with our website, remember your preferences, and improve our content and navigation. You can control cookie settings through your browser, including blocking or deleting them, but please note that some features of the website may not function properly if cookies are disabled.

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Your personal data may be stored or processed outside of India when necessary for operational reasons, such as the use of international cloud services or tools. We ensure that any such transfer complies with applicable laws and is made only to jurisdictions or entities offering an adequate level of data protection or under valid legal mechanisms permitted by Indian regulations.

We take appropriate technical and organizational measures to secure your personal data. This includes secure servers, encrypted databases, firewall protection, password-controlled access, and regular audits. Only authorized personnel are allowed access to your data. While we strive to use all reasonable means to protect your information, no electronic transmission or storage system is entirely secure. If you suspect any security breach or unauthorized access to your data, please contact us immediately.

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal, regulatory, or contractual requirements. Once the retention period is over, we either securely delete the data or anonymize it to prevent identification.

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Under the DPDP Act, you have important rights as a Data Principal. These include the right to access the personal data we hold about you, the right to request corrections to inaccurate or incomplete data, and the right to request deletion of your data, subject to applicable legal requirements. You may also withdraw your consent for processing at any time, and file a complaint if you believe your rights are not being respected. We are committed to honoring these rights promptly and transparently.

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We have appointed a Grievance Officer in accordance with Indian law. If you have any concerns, complaints, or queries related to your personal data or this policy, you may contact the Grievance Officer using the details provided below. We will acknowledge your complaint within 24 hours and aim to resolve it within 7 working days as required under the DPDP Act.

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Our website and services are not designed for or directed toward children under the age of 18. We do not knowingly collect personal data from minors. If we become aware that such data has been collected without valid consent, we will delete it promptly and take appropriate action.

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This Privacy Policy may be updated from time to time to reflect changes in technology, legal requirements, or our data practices. We will post any changes to this policy on our website and revise the "Effective Date" accordingly. If material changes are made, we may also notify you through email or a prominent notice on our homepage. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

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If you have any questions about this Privacy Policy or wish to exercise your data protection rights, you may contact us at the following address:

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Kele Realcorp Pvt Ltd
Email: compliance@kelerealcorp.com
Phone: 020-25653999
Website: www.kelerealcorp.com
Address: ​702, 7 Business Square, CTS no. 1108/7, University Road, Shivajinagar, Pune 411016

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If you have a complaint or require assistance with a data-related concern, you may contact our Grievance Officer at:

Pravin Saindane
Kele Realcorp Pvt Ltd
Email: pravin.saindane@kelerealcorp.com
Phone: 020-25653999 (213)
Address: ​702, 7 Business Square, CTS no. 1108/7, University Road, Shivajinagar, Pune 411016

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By continuing to use our website and services, you confirm that you have read, understood, and agreed to the terms of this Privacy Policy. You also consent to the collection, use, processing, and sharing of your personal data as described herein, including the transfer of such data to third-party service providers and, where applicable, across national borders. Additionally, you expressly consent to your data being shared within the Kele Group of Companies, including its affiliates and sister concerns, for the purpose of providing coordinated services, improving user experience, and informing you of other relevant offerings that may be of interest.